/
/
Network Incident Resolution for Subnet 27.254.163.0/24

Network Incident Resolution for Subnet 27.254.163.0/24

April 3, 7:19 pm - 
April 4, 1:20 am

Affected Area

Customer in network
27.254.163.0/24

Incident Type

Network Outage

Root Cause

The problem was caused by the owner of the IP block
27.254.163.0/24, forced us to stop using this prefix
immediately without prior notice.

Resolution

The team has changed IP address from 27.254.163.0/24 to
43.255.243.0/24 for all customers

Prevention

We have used our owned IP address space to prevent
this happened again